Shipping & Returns

Shipping Policy

At Smerllo, we strive to provide the best shopping experience for our customers in the UAE. We offer free shipping on all orders over AED 100 and a flat rate of AED 10 for orders under AED 100. Our products are carefully packaged to ensure they arrive in perfect condition. If you have any questions or concerns about our shipping methods or costs, please don't hesitate to contact us.

Return & Exchange Policy

We want you to be completely satisfied with your purchase from Smerllo. If for any reason you are not happy with your order, we offer hassle-free returns and exchanges within 30 days of delivery. Simply contact us to initiate the process and we'll take care of the rest. Please note that some products may not be eligible for return or exchange due to hygiene or safety reasons.